Retake Policy

Examinees who do not pass a National Evaluation Series™ test or subtest may retake that test or subtest. If you wish to retake a test, you must complete the registration process again. You must wait 30 days before retaking a National Evaluation Series test.

Free Retake Policy

For test dates on or after August 19, 2024, candidates who have taken the same National Evaluation Series™ test with the same test code three times and have not yet passed will be able to reregister for the same test at no cost.

Please note the following:

• Any test administration prior to August 19, 2024, will not count toward a free retake.
• You do not need to use a voucher or any special code; the system will automatically allow eligible candidates to reregister for free.
• You may register for free up to 12 months after the release of your most recent score report for the test.
• If you are absent from your test appointment, the absence will not count toward one of the three attempts.
• Please note that to register to retake a test, you must wait to receive your official score report for your previous attempt.
• If a candidate fails to agree to the nondisclosure agreement, their test will end, and they will need to contact Customer Service before they are able to submit a new registration for the same test.
• If a candidate is revoked from a test due to misconduct, the candidate cannot retake a test for 30 days, and the attempt that was associated with the revocation does not count toward one of the three attempts for Free After Three.