Contact Us

You may register or withdraw through your account.

If you need additional assistance, contact CTCE customer service:

CTCE customer service contact information
Email:	Send us a message
Ph:	(866) 565-4873 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Connecticut Teacher Certification Examinations Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact CTCE customer service:

CTCE customer service contact information
Email:	Send us a message
Ph:	(866) 565-4873 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Connecticut Teacher Certification Examinations Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Test Center Location

If you need directions or information about how to find your test center:

VUE test center locator
Web:	CTCE test center locations: Find your test center

Scoring & Reporting

CTCE customer service contact information
Email:	Send us a message
Ph:	(866) 565-4873 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Connecticut Teacher Certification Examinations Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

General Questions

CTCE customer service contact information
Email:	Send us a message
Ph:	(866) 565-4873 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	Connecticut Teacher Certification Examinations Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Licensure Requirements & Which Tests to Take

Contact the Connecticut State Department of Education (CSDE) for information about program policies and which test(s) you must take.

Web:	www.sde.ct.gov/sde/
Email:	teacher.cert@ct.gov Responses to emails may take two weeks due to the volume of email received.
Mail:	Bureau of Educator Standards and Certification Connecticut State Department of Education P.O. Box 150471, Room 243 Hartford, CT 06115-0471
Ph:	(860) 713-6969 Mon, Tue, Thur, and Fri: 12:00 p.m.–4:00 p.m. eastern time, excluding holidays
Fax:	(860) 713-7017 Mon–Fri: 8:00 a.m.–4:45 p.m. eastern time, excluding holidays

The Connecticut State Department of Education is committed to a policy of equal opportunity/affirmative action for all qualified persons and does not discriminate in any employment practice, education program, or educational activity on the basis of race, color, national origin, sex, disability, age, religion or any other basis prohibited by Connecticut State and/or federal nondiscrimination laws. Inquiries regarding the Department of Education's nondiscrimination policies should be directed to the Equal Employment Opportunity Director, Connecticut State Department of Education, 25 Industrial Park Road, Middletown, CT 06457-1543, (860) 807-2071.

Live customer support will not be available during the following holidays:

Jan 1, 2025
Jan 20, 2025
May 26, 2025
Jun 19, 2025
Jul 4, 2025
Sep 1, 2025
Nov 27–28, 2025
Dec 25–26, 2025

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