Telephone Registration for Paper-Based Testing
You may register for paper-based testing by telephone during the emergency registration period only.
See "Test Dates for Paper-Based Testing" for the registration schedule. Telephone lines are generally busiest at the beginning and end of the day and at the beginning and end of the registration period. You may wish to call at times when the registration telephone lines are less busy or register on the Internet.
Before you register. Before you register, please review the "Registration Checklist" to ensure that you have all of the information you need to complete the registration process. Because of laws protecting confidentiality and privacy, only you may register yourself for a test.
How to register. To register, call (413) 256-2896, 9:00 a.m.–5:00 p.m. eastern time, Monday through Friday, excluding holidays. Use your name as it appears on your government-issued identification.
When you call, have a pen or pencil and paper available. You will be given details about your responsibilities and specific information about the test administration, such as your reporting time and the test site address.
Payment. Payment must be made at the time of registration using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards without the VISA or MasterCard logo cannot be accepted. Additional fees apply for emergency registration. See "Test Fees and Payment Policies" for complete information about registration fees and payment policies.
Confirmation. After your registration has been processed, you will receive your admission ticket by U.S. mail.